Legal

Shipping & Delivery Policy

How rental items and services booked through our platform are delivered and made available to exhibitors participating in KGJS Expo.

Effective Date: July 2, 2026

Welcome to KGJS Expo. This Shipping & Delivery Policy outlines how rental items and services booked through our platform are delivered and made available to exhibitors participating in KGJS Expo.

Important: KGJS Expo does not offer courier or home delivery of rental products. All rental equipment is supplied exclusively within the exhibition venue for registered exhibitors. Rental items are collected or installed at the venue after a successful booking through the official Exhibitor Dashboard.

01

Scope

This Shipping & Delivery Policy applies only to rental products and services booked through the official KGJS Expo platform.

Rental services may include, but are not limited to:

  • Chairs
  • Tables
  • LED Lighting
  • Display Accessories
  • Electrical Equipment
  • Exhibition Furniture
  • Booth Accessories
  • Other approved exhibition rental items
02

Order Confirmation

Once your payment is successfully completed, your rental order will be confirmed and recorded in our system. A confirmation will be available through your exhibitor dashboard, and additional confirmation may be sent via email or SMS, where applicable.

03

Order Fulfilment & Collection

KGJS Expo does not provide courier, postal, or third-party shipping services for rental items.

  • All rental equipment listed on the Exhibitor Dashboard is already available within the exhibition venue and is provided exclusively for exhibitors participating in the event.
  • After a rental booking is successfully confirmed, exhibitors can collect or receive the rented items directly at their allocated exhibition booth or from the designated event operations team during the official event setup period.
04

Payment & Rental Confirmation

Rental bookings can be completed through the official KGJS Expo Exhibitor Dashboard using one of the following payment options:

  • PhonePe Online Payment
  • Pay Later (subject to approval and event policies)
  • Once the booking is confirmed, the rental items are reserved for the exhibitor and will be made available at the exhibition venue according to the event schedule.
05

No Physical Shipping

As all rental equipment is maintained inside the exhibition venue, no physical shipping or home delivery is offered.

  • Exhibitors are not required to provide a shipping address for rental equipment, and no courier or logistics partner is involved in the delivery process.
06

Collection & Availability

Rental items will be available during the official booth setup period or as communicated by the KGJS Expo Operations Team.

Availability is subject to:

  • Product availability
  • Quantity booked
  • Confirmation of payment or approved Pay Later request
  • Event operational schedule
  • KGJS Expo reserves rental inventory on a first-confirmed basis.
07

Inspection Before Use

  • Exhibitors are requested to inspect all rented equipment at the time of collection or installation.
  • If any rented item is damaged, missing, or incorrect, it should be reported immediately to the KGJS Expo Operations Team so that it can be replaced or resolved before the exhibition begins.
08

Return of Rental Equipment

  • All rented equipment remains the property of KGJS Expo or its authorized vendors.
  • At the conclusion of the exhibition, exhibitors are required to leave all rented equipment at their booth or return it to the designated collection point as instructed by the event operations team.
  • Rental equipment must not be removed from the exhibition venue without prior written authorization.
09

Delays & Operational Changes

While KGJS Expo makes every effort to ensure that all rental equipment is available before the exhibition opens, delays may occasionally occur due to operational requirements, venue restrictions, force majeure events, technical issues, or circumstances beyond our reasonable control.

  • In such situations, our team will communicate with exhibitors promptly and make every reasonable effort to minimize any inconvenience.
10

Contact Us

For any questions regarding delivery, rental services, or order status, please contact:

KGJS Expo Support Team

11

Policy Updates

KGJS Expo reserves the right to modify this Shipping & Delivery Policy at any time without prior notice. The latest version published on our official website shall be considered the governing version.

"All rental items remain the property of KGJS Expo or its authorized vendors. This policy is subject to updates — the latest version on our official website shall be considered the governing version."

Last Updated: July 2, 2026